So sorry, but orders for sale items are final and cannot be returned or exchanged. You MUST email us within ONE WEEK after you receive a damaged item, so make sure you inspect your purchases right away! For returns and exchanges for items that are not damaged, we require that the items are in original packaging and condition.
Email info@fantasbags.com for customer service requests.
If we agree to a refund, once the return package has been received, your refund will be processed in the original form of payment within 1 week. Please note that your banking institution may require additional days to process and post this transaction to your account.
Original shipping charges cannot be refunded.